Emergency Service
The Old Town Water District is dedicated to providing  a safe and reliable water supply. While the Old Town Water District utilizes a Capital Improvements Program to help maintain and improve our water system, unexpected water emergencies still occur.

For reporting water emergencies such as water main breaks, service leaks, valve leaks, hydrant knockovers, high line leaks, and pressure problems. A water emergency is also water flowing from the ground or a pipe causing flooding, soil erosion, pavement or structure damage. This hotline takes calls and dispatches emergency staff to investigate the nature of your call. Those calling to report a problem during normal working hours Monday thru Friday between the hours of 8:00 AM to 4:00 PM should dial (207) 827-2145. Our staff will ask you the nature of your call and the location of the problem.

For reporting water emergencies after normal hours please dial the emergency duty phone at (207) 852-2620.

Thank you for your cooperation and patience while the crews are responding to water emergencies and reported water leaks.